Refund Policy
All sales are final. We do not offer refunds.
Why
RAZE is a digital, downloadable, license-keyed product. Once a license key is issued and/or the Software is delivered, access cannot be meaningfully revoked or returned, and the product may be copied. For this reason we do not provide refunds, exchanges, or credits once a purchase is completed.
Before you buy
Please make sure RAZE fits your needs before purchasing. We publish our feature list and our honest limitations openly, our documentation is available, and our support team will answer any pre-sale question. If you want help deciding, contact us first.
Statutory rights & the digital-content waiver
Where consumer law (for example in the EU/EEA) would otherwise grant a withdrawal period for digital content, by purchasing and requesting immediate access to the Software you expressly consent to immediate delivery and acknowledge that you thereby lose any such right of withdrawal, to the extent permitted by applicable law. Nothing in this policy limits rights that cannot be waived under mandatory law in your jurisdiction.
Technical problems
If the Software does not work as described, open a support ticket — we will help you get it running. A non-refund policy is not a refusal to support the product.
Chargebacks
Initiating a chargeback or payment dispute instead of contacting support will result in immediate and permanent termination of your license and may lead to a block on future purchases.
Contact
Questions about this policy: contact@razeac.xyz or our Discord.
This document is a template and is not legal advice. Replace the bracketed placeholders and have it reviewed by a qualified lawyer — consumer-protection rules on digital-content refunds vary by country.